Privacy Policy

We collect information in three ways:

• Information you give us. Name, contact details (email, phone, mailing address), date of birth, household information, employment and income details, health and lifestyle information relevant to underwriting, and any other information you provide when requesting a quote, applying for coverage, scheduling a call, or contacting us.
• Information from carriers and third parties. Underwriting and policy information from insurance carriers, prescription and medical databases, motor vehicle records, and identity-verification providers, as permitted by law.
• Information collected automatically. IP address, device and browser type, pages viewed, referring URL, and similar analytics data collected through cookies and similar technologies.

• To respond to your inquiries and provide requested quotes.
• To prepare, submit, and service insurance applications and policies on your behalf.
• To recommend products that may fit your situation.
• To comply with state and federal insurance, anti-fraud, and recordkeeping requirements.
• To improve our website, marketing, and client service.
• To contact you by phone, text, or email about your request, your policy, or relevant follow-ups. You may opt out at any time.

We do not sell your personal information. We share it only as needed to do business on your behalf or as required by law, including with:

• Insurance carriers and their underwriting partners considering your application.
• Service providers that help us operate our business (CRM, quoting, email, scheduling, hosting, analytics) under confidentiality obligations.
• Regulators, law enforcement, or other parties when required by law, subpoena, or to protect our legal rights.
• A successor entity in the event of a merger, acquisition, or sale of assets.

By submitting your phone number through a form on this site or by providing it to one of our agents, you consent to receive calls and text messages from Protected Journey Advisors, including via automated technology, at the number you provide, for purposes of servicing your request and discussing insurance products. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to opt out of texts at any time.

We use cookies and similar technologies to operate the site, remember preferences, and measure traffic. You can disable cookies in your browser, but parts of the site may not work as intended. We may use third-party analytics tools that process information about your visit on our behalf.

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, or disclosure. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

We retain personal information for as long as needed to provide services, maintain policies in force, and meet legal, regulatory, accounting, and recordkeeping obligations under applicable insurance laws.

Depending on where you live, you may have the right to request access to, correction of, or deletion of personal information we hold about you, and to opt out of certain marketing communications. To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. The "Effective" date above shows the latest revision. Continued use of the site after changes are posted means you accept the updated policy.

Questions about this policy or about how your information is handled? Reach out to us:

Protected Journey Advisors
Phone: (479) 519-8127
Book a call: calendly.com/protectedjourneyadvisors/30min